Dubai
Port
and
Customs
Vision
and
Leadership
We
will
be
a
recognized
model
of
excellence,
challenging
traditional
boundaries,
seizing
opportunities,
setting
the
standard
to
become
a
renowned
world
leader
in
providing
innovative
Customs
services.
Providing
world
class
services.
Mission
Statement
Our
mission
is
to
excel
in
serving
Dubai
by
delivering
Customs
services
of
the
highest
and
uncompromising
quality
and
value.
WE
ARE
COMMITTED
to
protect
Dubais
revenue
by
going
beyond
and
above
assessing
and
collecting
duties
and
fees.
We
will
control,
regulate
and
facilitate
the
movement
of
commodities
between
Dubai
and
other
nations.
We
will
seek
new
channel
streams
of
revenues
depending
on
innovative
and
creative
service
endeavours.
WE
ARE
COMMITTED
to
provide
the
highest
quality
of
services
to
our
customers.
We
will
exceed
our
customers
expectations
by
providing
friendly,
courteous,
knowledgeable
and
prompt
service
in
all
areas
of
our
operations.
Through
system-wide
continuous
improvement
in
the
quality
of
everything
we
do,
we
will
strengthen
our
leadership
position.
Innovation,
technology
and
creativity
are
essential
catalysts
for
our
competitive
advantage.
WE
ARE
COMMITTED
to
emphasise
the
importance
of
our
employees
by
providing
an
environment
where
people
realise
their
full
potential,
where